Returns and exchange
Stated plainly: returns and exchanges are not available. This policy applies to every order.
Why
We operate as an online catalogue: by the time an item is shipped you have already seen it on screen. A return process would be costly for us and inconvenient for you.
Check the size first
Available sizes are listed on every product page. Ask the operator on Telegram before ordering — they give practical sizing advice.
Colours may look slightly different depending on your screen settings.
If an item arrives faulty
If the item you received has a defect, message us within 24 hours on Telegram. The operator will check the case and agree the next step with you.
Questions? Message the operator: @womendeluxstore
